• Intake Coordinator RN- CHHA

    Job Locations US-NY-New York
    ID 2018-1130
    Clinical – CHHA
    Regular Full-Time
  • Responsibilities

    • Receives information from referral sources regarding patients that may require home health care services.
    • Interviews the patient and family/caregiver in planning for hospital discharge, and family meetings are arranged as necessary. Assesses for environmental barriers and/or needs to  the patient’s release from the hospital.  The findings are documented in the referral form and communicated to the appropriate Home Care Coordinator.
    • Obtains an authorization from MD for home care services.
    • Accepts patients for home health services in accordance with the CHHA policies and procedures.
    • Discusses with Intake Director those patients who do not meet the CHHA’s admission criteria and patients with complex discharge planning needs.
    • Registers all referrals in the referral log registry.
    • Annotates referrals not taken under care with reason why case is not taken under care in the NTUC log.
    • Participates in the development of the plan of treatment for each patient admitted for home health care services and identifies realistic goals based on the patient’s needs prior to the patient’s admission for home health care.
    • Involves the physician, patient, and family/caregiver in formulating the plan of treatment.  The plan of treatment reflects input from the physician and the patient.
    • Informs the appropriate Home Health Care Coordinator of the patient’s home care needs on or before the day of hospital discharge.
    • Ensures that patient charting is comprehensive and reflects a trail of coordination between the physician and/or referring entities and other disciplines involved in the care of the patient.
    • Serves as a resource person to hospital personnel, patients, and family/caregivers.
    • Liaises with Business Development staff to ensure referrals are screened and referred timely.
    • Liaises with Clinical Staff and Schedulers to ensure referrals can be processed and seen timely.
    • Contacts referral sources on a regular basis to maintain a positive customer service relationship.
    • Communicates with referral sources to review eligibility for agency services and assists referring agents with alternate plans for ineligible patients.
    • Works in collaboration with Intake Director to identify deficiencies in the workflow.
    • Performs other duties as assigned.
    • Demonstrates sound judgment by taking appropriate actions regarding suspected   violation of corporate compliance regulations.
    • Reports all suspected violations to supervisor, Compliance Officer or Compliance     Hotline.


    • Currently Registered Nurse registration with NYS Department of Education required
    • Graduate of an accredited school of nursing required, MRDD experience preferred
    • Two (2) – Three(3) years experience in a CHHA required
    • 1 to 2 years acute or sub-acute care nursing experience preferred
    • ICD- 10 coding experience required
    • Excellent communication skills


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